Frequently Asked Questions:
What happens if my package is lost?
All packages sent to us via our postal account are fully insured by our Lloyds of London insurance policy. If your package becomes lost, we will make a claim on your behalf.
How do you determine the price of the metals I am sending?
The spot price we offer you will be locked in on the day that your package is scanned in at the post office.
Do you pay for numismatic value?
If you have an old coin that is in exceptional condition, we may recommend the coin be graded and will pay you accordingly. We always try to get you top dollar for all your old coins.
Are my coins insured?
Yes, all coins are insured as soon as you scan the package in at the post office, all the way through our evaluation process. If something should happen (which hasn’t in several years of buying) we will make a claim on our Lloyds of London insurance policy on your behalf.
What if I decide not to sell to you?
If you no longer wish to sell, we will send your coins back to you. We only ask that you pay for the shipping costs involved.
How will I get paid?
If you use a bank that we have locally, we will be happy to do a direct deposit for you. Banks include Wells Fargo, Bank of America, and SunTrust. Otherwise, we will mail a check to you.
Are my coins safe?
National Coin Broker is a member of all the professional grading services as well as national and local numismatic trade associations. In addition, we have over 180 positive reviews by customers just like you that were completely satisfied with their experience.